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Emotions: The Next (but not new) Frontier in Artificial Intelligence & Cognitive Computing


– How you “feel” has never been more important in tech. This year, a number of companies are showing an interest in emotions, from Apple’s purchase of Emotient for interpreting emotions from facial expressions in January, to IBM ’s release of new Watson APIs for analyzing emotion and tone in text.

We get it. At Expert System, we’ve always believed in the value of a deeper understanding of text. While meaning and context can tell us so much, we’re leaving a lot of valuable information on the table if we’re not looking at one of the key things that makes us human. So, it’s natural that emotion is the next frontier for conquering, albeit one whose subtleties and nuance make it even more difficult to determine with great accuracy.

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