Expert System and Best Union to participate in the IAAPA Attractions Expo
Orlando, Florida 16-19 November 2010
Expert System, the leading provider of semantic software that searches, discovers, classifies and interprets text information, will participate in the IAAPA Attractions Expo, the most important international event dedicated to the attractions industry, held November 16-19 at the Orange County Convention Center in Orlando, Florida.
Expert System and Best Union, an international leader in management and organization of hospitality services, security and the production and sale of electronic ticketing systems, will feature COGITO® Answers, an innovative solution that streamlines the ticket sales and purchase process for customers in the world of amusement parks, trade shows and events.
Cogito Answers is the semantic search platform that provides knowledge-base and self-help solutions via the web, email or mobile phone. Built on a natural language interface, Cogito Answers streamlines the customer support experience by enabling users to ask questions about products, services or applications and receive immediate, accurate and personalized answers.
Using Cogito Answers, users can query the system in everyday language —“What time does the park open?” or “How much for three tickets?”—and receive answers in real time, via online, email or sms. Cogito Answers responds to the growing needs of customers and organizations who want response systems that are easy to use, accurate and always available.
For more information or to see a live demonstration of Cogito Answers, visit Expert System at IAAPA in booth 3268.