Cogito for

Automate Insurance claims management with Natural Language Understanding

Cogito for Claims brings AI-based Natural Language Understanding to the Insurance sector by automating the repetitive, labor-intensive tasks typical of the claims management process.

Thanks to the ability to read and understand documents much in the same way humans do, in a fraction of the time, Cogito for Claims automates claims routing, identifies, extracts and aggregates key data from the diverse set of supporting documents for each case and suggests a valuation of the claim to decision-makers. By automating the cycle serving each case, Cogito for Claims increases efficiency, identifies suspicious information and signals of fraud and minimizes errors to ensure objective and standardized evaluations while decreasing exposure to risks.

By reducing manual efforts and time spent on menial but time-consuming tasks, Cogito for Claims enables insurance professionals to focus on the highest-value areas of their jobs, such as negotiation, and improves customer satisfaction by dramatically reducing the processing time.

Document Recognition

Automatically recognize document types (such as medical reports, claim forms, invoices, FNOL, etc.) and review claim packages to evaluate their complexity and route them accordingly.

Data Extraction

Extract relevant information from each document in seconds, such as the role (driver, victim, insured, etc.), the injury and treatment codes from the medical report (applying ICD-9 and -10).

Automatic comparison and final valuation

Analyze the claim described within a report, understand if it is covered by the policy, help claims handlers determine liability, give suggestions for based on the facts of the case.

Data Uploading

Populate your claims database by automatically uploading the relevant data.

Cogito for Claims Business Benefits FAQ

What are the business advantages of Cogito for Claims?

Increased efficiency based on high levels of accuracy in unstructured data access (human-like accuracy of >80%), faster processing times (from hours to seconds), standardization, detection of fraud signals and improved customer experience.

What documents can be managed with Cogito for Claims?

Cogito for Claims enables easy and accurate access to key pieces of information present in unstructured documents such as medical reports, accident descriptions, legal correspondence, emails, pdfs, and more.

Does Cogito support any other Insurance processes?

We drive automation in many other insurance processes, including underwriting, compliance and customer care.