Recorded Webinar “Mobile Government, Information Available to Citizens 24/7”
Recorded 17 June 2010
Citizens often have a hard time finding the answers to even the simplest of questions and sometimes find themselves having to go through procedures, offices, norms and/or documents just to get them! The information they seek is now available and accessible from anywhere and at any time, thanks to the Internet, smartphones and advanced technology.
Expert System has developed a software called Cogito® Answers which combines the potentials of Natural Language Processing with semantic analysis in order to improve the interaction between local government and it’s citizens.
Expert System’s project “Maximizing government-citizen interaction through natural language interfaces” is among the winners of “Italy of Innovators”, an event in which the top Italian technologies were selected for the Shanghai Expo 2010, and it’s the only project among 450 to base its innovative service on semantic technology.
To view a recording of the event, click here