Webinar: Beyond the Hype: How to apply Cognitive Computing to Customer Support in Financial Services and Insurance, July 20, 2017
Expert System has effectively combined cognitive computing and text analytics software to enable computers to understand the meaning of written language in much the same way people do.
Our technology does not rely on a single approach to understand language. It relies on a group of technologies that include; natural language processing (NLP); machine learning (ML) and artificial intelligence (AI); and when combined in the right way, helps computers comprehend, structure, and connect unstructured text in way that that mimics the comprehension proficiency of the human brain.
Using this powerful combination of technologies has enabled us to deploy an industry unique Customer Support solution in dozens of organizations across multiple industries around the world. There is a common approach, but each deployment is unique to the industry and the customers’ requirements, making it flexible, extensible, and scalable to support the most dynamic organizations.
Join us on July 20th at 12pm ET to learn more on how we are applying our patented Cognitive Computing technology to support customers in the financial services and insurance industries.